Privacy Policy

1. Introduction

The National Council for School Safety (NCSS) (“we”, “our”, “us”) is a non-profit organisation committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with our digital platforms — including our website, mobile application, membership portal, forms, surveys, and other online services (collectively referred to as the “NCSS Platform”).

By using the NCSS Platform, you consent to the terms outlined in this Privacy Policy. If you do not agree, please do not share your personal information or access our services.

For questions or concerns, please contact us at: info@ncss.org.in

2. What Information Do We Collect?

We may collect the following categories of information:

a) Personal Information

Includes: Name, designation, school/organisation, email address, phone number, and similar contact details. This information is voluntarily shared during registration, membership enrolment, event participation, or support requests.

b) Device & Usage Information

We may automatically collect: IP address, browser type, operating system, device type, date/time stamps, pages visited, and site interaction patterns to improve our services.

c) Payment & Transaction Information

For membership fees or event registrations, we (or our authorised payment processor) may collect limited payment details. NCSS does not store full credit/debit card data. Please refer to the payment gateway provider’s policy for details.

d) Social Media Information

If you interact with us via social media platforms (e.g., Facebook, LinkedIn), we may access publicly available information such as name, profile photo, and organisation, as permitted by the platform’s policies.

e) Event, Survey, and Form Data

Information you provide when signing up for webinars, contests, or filling out compliance forms, surveys, and award applications.

3. How Do We Use This Information?

We use your information only for legitimate purposes related to NCSS’s mission, such as:

Creating and managing your membership account
Sending compliance updates, policy changes, and important communication
Conducting audits, webinars, and surveys
Providing access to safeguarding resources and helplines
Issuing certificates, recognitions, and awards
Improving our offerings based on feedback and engagement
Fulfilling legal obligations, including cooperation with authorities if required

You may opt out of non-essential communications at any time.

4. When Do We Disclose Your Information?

We may share your information:

With Service Providers: For technical support, audits, cloud hosting, or processing payments
With Government or Legal Authorities: In case of legal obligation or compliance with directives
With Partners: Only with your consent, for collaborations aligned with NCSS’s mission
During Organisational Restructuring: If NCSS undergoes changes in governance or structure
With Your Consent: For testimonials, case studies, or advocacy efforts

We do not sell, rent, or trade your personal information.

5. Cookies and Tracking

We use cookies and similar technologies to understand user behaviour, track engagement, and enhance user experience. You may disable cookies through your browser settings, though this may affect platform functionality.

6. Cross-Border Data Transfer

Your information may be stored or processed in systems located outside your city or country, but always in compliance with applicable Indian data protection laws.

7. How Long Do We Keep Your Information?

We retain your personal information for as long as:

You remain an NCSS member or active participant
It is required to fulfil legal or archival obligations
It supports ongoing research, reporting, or policy recommendations (in anonymised form, where appropriate)

8. How Do We Protect Your Information?

We use standard security protocols to safeguard data, including:

Secure server infrastructure
Access control protocols
Encrypted communications (SSL/TLS)

Despite best efforts, no system is 100% secure. NCSS is not liable for breaches resulting from force majeure events, unauthorised third-party access, or user negligence.

9. Your Rights

You have the right to:

Request access to the information we hold about you
Ask for corrections, updates, or deletion of your data
Withdraw consent for non-essential communication or data usage
Request a copy of your data (subject to reasonable administrative costs)

To exercise your rights, email: info@ncss.org.in

10. Grievance Redressal

If you believe your privacy rights have been violated, you may contact:

Email: sahil@ncss.org.in
We will respond to all complaints within 30 days.

11. Policy Updates

This Privacy Policy may be updated from time to time. Changes will be reflected on the NCSS website, and your continued use of the platform will be considered acceptance of the revised terms.